Privacy policy

Contents

1. Introduction

2. Name and address of the controller

3. Information we collect

4. How we use your information

5. Sharing your information

6. Payment processing

8. Data security

8. Your rights

9. Cookies and tracking technologies

10. Third-party links

11. Changes to this privacy policy

12. Contact information

13. Last updated

1. Introduction

Welcome to Agent’s Workshop (www.agentswork.shop). This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, our Discord community, purchase our products, or otherwise interact with us. By using our website, you consent to the practices described in this policy.

2. Name and address of the controller

Silas Avemarie
Germannstr. 32
64409 Messel

E-mail: info@agentswork.shop
Phone: +49 6159 715687

3. Information we collect

Personal information:

When you make a purchase, we collect personal information such as your name, email address, billing address, and payment information. We use Stripe for payment processing, and your payment details are securely handled by Stripe in accordance with their privacy policy.

Non-personal information:

We may also collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, referring URLs, and information on actions taken on our site.

4. How we use your information

We use the information we collect to:

• Process and fulfill your orders.
• Send you order confirmations, updates, and customer service communications.
• Improve our website and customer experience.
• Conduct analytics and understand how our website is used.
• Comply with legal obligations and resolve disputes.

5. Sharing your information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

Service providers:

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as payment processors like Stripe or Patreon.

Legal compliance:

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Payment processing

All payments are processed through Stripe, a third-party payment processor. We do not store your personal information or credit card details on our servers. Stripe handles all payment transactions securely and is PCI-DSS compliant. For more information on how Stripe handles your data, please refer to the privacy policy of Stripe.

7. Data security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

8. Your rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data, as well as the right to restrict or object to certain data processing activities. To exercise these rights, please contact us here.

9. Cookies and tracking technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.

10. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.

11. Changes to this privacy policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes are effective when they are posted on this page.

12. Contact information

If you have any questions about these terms, please contact us here.

13. Last updated

The terms were last updated on 09/19/2024.